Welcome to Sneakonline – your premier destination for quality replica products. As you engage with our website and services, we kindly request that you review and understand the following terms and conditions to ensure a seamless experience.

Website Content:

1. All images displayed are authentic photos of our products. Unauthorized use of these images is strictly prohibited.
2. Our product lineup is frequently updated. Items temporarily unavailable will be labeled as "out of stock."
3. We maintain a dynamic inventory, which may change without notice. While we make every effort to maintain inventory accuracy, please be aware that products may occasionally become unavailable post-order placement.
4. Should you encounter any discrepancies or errors in our content, please inform the SneakNation team immediately.

Product Inventory:

1. While we strive for inventory precision on our website, there may be variations in actual stock. In cases where ordered items are either awaiting restock or permanently out of stock, you will be promptly notified and can opt to either exchange the item or cancel your order.
2. Please acknowledge the possibility of such occurrences when placing your order. Completion of an order is considered acceptance of these terms.

Payment Method:

1. Our supported payment methods are subject to change, and some older methods may be discontinued.
2. Follow on-screen instructions for payments. Except for credit card transactions, all payments must be completed manually.
3. Be aware of potential additional fees (1%-8% of the total order) associated with some payment methods, such as bank or third-party transaction fees. Any such fees will be communicated in advance.
4. SneakNation holds the ultimate interpretative authority of these terms.

Discounts/Compensation:

1. We understand that returns, exchanges, or other issues may occur. To mitigate these, we may offer compensations or discounts, either in physical or non-physical forms.
2. Once agreed upon, compensation terms are final and unchangeable.

Delivery and Shipping:

1. Shipping methods and carriers are selected based on the specifics of each order; customer specification of the sender is not permitted.
2. All duties and taxes are the recipient's responsibility. A very small percentage of shipments in the EU and North America are subject to taxes.
3. Typical delivery time is around 2 weeks, but this is not guaranteed and can vary.
4. We are not responsible for delays and will not refund shipping fees in case of delays.
5. In events of package loss or customs detention, free reshipping is only available if customs insurance was purchased. Otherwise, additional fees apply for a second shipment.
6. Track your package diligently. Returned packages due to failed delivery may not be eligible for redelivery or receipt.

After-sales Support:

1. For any queries regarding your order, contact us promptly via WhatsApp or email.
2. Please note that order information over 5 months old will be deleted.

Customer Information:

1. Sneakonline is dedicated to protecting your privacy. Your information will not be shared with third parties.
2. Order and inactive account information will expire after a certain period and be automatically deleted.

About these Terms:

1. These terms are subject to updates at any time without prior notification.
2. Sneakonline reserves the right to modify or delete these terms.